As many of you know, we had a flood in the salon last month. The last few weeks have been a great learning experience in dealing with the “insurance process.” For me, it has been a terrible experience and I wanted to share some knowledge I gained, possibly making it easier should you find yourself in this situation. I have great insurance, but because the flood originated in a neighboring shop, I decided to try to deal with their company, (The Hartford), in order to get the shop damage …